At Ajanta Tea, we offer a variety of high-quality teas, including:
• Black Tea
• Green Tea
• Herbal Tea
• Assam Tea
• Darjeeling Tea
• Flavored Teas
Each type is carefully sourced from trusted estates, ensuring a fresh and
delightful experience with every sip.

Placing an order on our website is simple and secure. Just follow these steps:
1. Browse our Tea Collection and select your preferred product(s).
2. Add the items to your cart.
3. Proceed to checkout where you can fill in your shipping details.
4. Choose your preferred payment method and complete the transaction.
5. You will receive an order confirmation email once your purchase is successful.

We offer free shipping on all orders within India for purchases above a specific amount (e.g., ₹500). For orders below that threshold, a nominal shipping fee will be applied,
which will be displayed during checkout.

Delivery times depend on your location and the availability of the product. Typically, orders are processed and shipped within 2-3 business days. The estimated delivery time is:
• Metro Cities: 4-7 business days
• Other Areas: 7-10 business days
You will receive a tracking number once your order is dispatched to track your shipment.

You may cancel your order within 24 hours of placing it, as long as it hasn’t been shipped yet. If you wish to modify your order, please contact our customer support team immediately at [Insert Email Address]. Once an order has been shipped, it cannot be modified, but you can return the product following our return policy.

Yes, we accept returns under specific conditions:
• Damaged, Defective, or Incorrect Products: You may return items that are defective or incorrect within 48 hours of receiving them.
• Change of Mind: If you change your mind, you can return unopened and unused products within 7 days.
Please refer to our Return and Refund Policy for detailed instructions and eligibility.

You can reach our customer support team via:
• Email: ajantatea1988@gmail.com
• Phone: +91 9333195155
Our team is available to assist you with any inquiries regarding your order, products, or shipping.

We accept a variety of secure payment methods:
• Credit/Debit Cards
• Net Banking
• UPI Payments
• Cash on Delivery (COD) (if available in your location)
All payment methods are processed securely to ensure your privacy and safety.

Yes, we prioritize your security. All payments made on Ajanta Tea are processed through secure, encrypted channels using trusted payment gateways. We do not store your sensitive payment information.

If your product arrives damaged or incorrect, please contact us within 48 hours of receiving the delivery. Provide the following information:
• Order Number
• Photos of the damaged or incorrect product
• Description of the Issue
We will resolve the issue by either sending a replacement or offering a full refund, as per our Return and Refund Policy.

Once your order is shipped, you will receive an email with the tracking details. You can use this tracking number to monitor the status of your delivery via the courier’s website.

Yes! We offer gift wrapping for select items. You can also include a personalized message with your gift during the checkout process. Simply select the gift option when
placing your order.

Yes, we offer bulk orders for businesses, events, or special occasions. If you are interested in placing a large order or inquiring about wholesale pricing, please contact us directly at ajantatea1988@gmail.com or +91 9333195155, and we will provide you with the best possible pricing.

To maintain the freshness and quality of your tea, we recommend storing it in a cool, dry place away from sunlight. It’s best to consume tea within 6 months of purchase for
optimal flavor and aroma. Always seal the packaging tightly after opening.

We occasionally offer discounts, promotions, and seasonal sales. To stay updated on the latest offers, sign up for our newsletter or follow us on social media. You can also
check the "Offers" section on our website for current deals.

Our teas are sourced from the finest tea estates in Assam, Darjeeling, and other renowned regions known for producing high-quality, flavorful teas. We work closely with trusted tea growers to ensure that only the best leaves make it to your cup.

While not all of our teas are certified organic, we prioritize high-quality, sustainable sourcing practices. Many of our teas come from ethically grown estates that follow
environmentally friendly cultivation methods.

If you have any questions that are not covered in this FAQ section, feel free to reach out to our customer support team at ajantatea1988@gmail.com or +91 9333195155. We will be happy to assist you!